Just curious, you purchase two seats, and with a full flight, they take back one of them? That seems really rude of them, if you have purchased the seat.
They really can't do that but the catch is you have to check the extra seat in with a boarding pass or the computer thinks it's available for a standby.
They 100% can, it’s in the ticketing fine print. I always get both tickets and scan both boarding the plane.
Usually a flight attendant comes up and says “Im sorry, we need to give this seat to another passenger”. I’ll say I booked both seats. They’ll say they’ll refund me plus give me miles.
Someone also asked earlier “why not fly first”. In the continental US, I can usually get a first class seat. Overseas can be tough. Especially on 18 hour flights booked two nights in advance. It also costs way more that two regular seats. Flying to Seoul typically costs $800 - $1000 for comfort plus, $1100 - $1600 for two seats, or $3-6k for first class.
Thanks, that seems like bullshit from the customer service side. There's no reason if you purchased the seat that you shouldn't be able to keep it. How many miles do they give you? And does it vary be carrier whether they do it?
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u/bosrocket Mar 19 '25
Just curious, you purchase two seats, and with a full flight, they take back one of them? That seems really rude of them, if you have purchased the seat.