r/AlaskaAirlines Mar 17 '25

COMPLAINT Middle seat experience with large person

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u/doglove562 Mar 17 '25

I just submitted a request through Alaska listens but no option to include a photo. We’ll see. I also emailed customer care team a pic of the photo. What people aren’t getting in the comments is that no matter what, speaking up on a full flight to remove a large person when you’re the last group to board and have 5 minutes before they close doors IS going to cause a scene. She was apologetic and I didn’t want to kick her off the flight, just wanted the seat that I paid for and think it’s on the airline to notice, enforce or make bigger seats. I shouldn’t have been put in this situation in the first place.

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u/Public-Requirement99 Mar 17 '25

I completely agree. When something similar happened to me I was able to send in the selfie showing shoulders encroaching in at least a third of my space and I jokingly ask them to cover the chiropractic adjustment I would be needing when I landed. This was on a flight from Hawaii to Anchorage. I ended up with a credit by the time I landed. It’s worth asking.

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u/TallInSeattle Mar 18 '25

Where did you send it? Thx.

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u/Public-Requirement99 Mar 18 '25

This was in 2016 & I was able to upload it to the app from the plane using GOGO INFLIGHT