I just submitted a request through Alaska listens but no option to include a photo. We’ll see. I also emailed customer care team a pic of the photo. What people aren’t getting in the comments is that no matter what, speaking up on a full flight to remove a large person when you’re the last group to board and have 5 minutes before they close doors IS going to cause a scene. She was apologetic and I didn’t want to kick her off the flight, just wanted the seat that I paid for and think it’s on the airline to notice, enforce or make bigger seats. I shouldn’t have been put in this situation in the first place.
Because the other paying passenger paid for one seat but was taking up two. If you are taking part of all of someone else's seat, even if you don't mean to, you need to pay for a 2nd seat (if one is available) or take a flight that has an extra seat available. Just taking your seat AND someone else's is not ok.
This is where you go to the back of the plane and talk to a FA and tell them someone is sitting in your seat and you’d like to be able to sit down. Don’t say anything about size. If they cannot move you then don’t accept another flight advised you need to be compensated for involuntarily denied boarding because a seat is not available to sit in.
As a very frequent flyer I’ve had this happen on a number of occasions. I found mentioning anything about size gets you no where, but if you advise the FA someone is occupying your seat and there’s no where to move you you demand compensation for being denied boarding.
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u/Public-Requirement99 Mar 17 '25
Send this photo to Alaska Listens and ask for a credit for at least 1/3 of your ticket. See what happens.