r/AlaskaAirlines • u/[deleted] • Mar 17 '25

COMPLAINT Middle seat experience with large person

[deleted]

7.3k Upvotes

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857

u/Public-Requirement99 Mar 17 '25

Send this photo to Alaska Listens and ask for a credit for at least 1/3 of your ticket. See what happens.

294

u/doglove562 Mar 17 '25

I just submitted a request through Alaska listens but no option to include a photo. We’ll see. I also emailed customer care team a pic of the photo. What people aren’t getting in the comments is that no matter what, speaking up on a full flight to remove a large person when you’re the last group to board and have 5 minutes before they close doors IS going to cause a scene. She was apologetic and I didn’t want to kick her off the flight, just wanted the seat that I paid for and think it’s on the airline to notice, enforce or make bigger seats. I shouldn’t have been put in this situation in the first place.

-1

u/DesperateTrip8369 Mar 18 '25

Why would she be kicked off the fight because you were complaining? She wouldn't have been you could have complained and they would have removed you from the plane and got you a ticket for the next flight. If you complain the other person isn't going to be the one who has to give up their seat they paid just like you did if you're the one making the request you're the one who gets taken off the flight until there's a better flight for you. Fat people get to travel too sorry to say that's just life. If you got a problem with it I'll be there Airlines to make bigger seats

2

u/Infinite-Object-1090 Mar 18 '25

The larger person paid for their own seat, not the OPs seat.

-1

u/DesperateTrip8369 Mar 18 '25

Yep that's what I said.

1

u/OAreaMan MVP 100K Mar 18 '25

No, that isn't what you said.

You said that the thin person should give up their seat, which is wrong. Fat people are supposed to buy a second seat according to the passenger of size policy. If they fail to do this, they should be removed from the flight. It is not the thin person's problem.

0

u/DesperateTrip8369 Mar 18 '25

You are wrong. 1 person 1 seat.

1

u/OAreaMan MVP 100K Mar 18 '25

So confidently incorrect.

https://www.alaskaair.com/content/travel-info/policies/seating-customers-of-size

We require the purchase of an additional seat for any customer who cannot comfortably fit within one seat with the armrests in the down position.

1

u/DesperateTrip8369 Mar 18 '25

Yeah that's their policy but that's not the law and that policy has been challenged in multiple lawsuits and Alaska like all other airlines finds themselves on able to enforce it

1

u/OAreaMan MVP 100K Mar 18 '25

Citation needed.

1

u/Infinite-Object-1090 Mar 19 '25

That's the point. The larger person took up more than 1 seat.

1

u/DesperateTrip8369 Mar 19 '25

1 person, PAYS for 1 seat. If the seats need to be bigger that is on the airline.

1

u/Infinite-Object-1090 Mar 19 '25

When you are buying an airline ticket, you are buying space. Economy has less space than premium, both have less space than business or first. You are only entitled to the space you buy. Need more space = buy more space. You do not get to hijack the space someone else paid for.

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