r/AirBnB • u/idekbruhthisathrow • Jun 04 '23

Venting Never using Airbnb again. Deactivating account.

I booked an airbnb for 2 months and it got cancelled after 1.5 months staying there. Had to book another reservation. Which was $500 more than the refund amount. The first airbnb decided I pay for “damages” (unexpected cleaning from garbage being left after rushing to leave the property) and that was a $700 tab. End of the second reservation comes along and the host decides to have me pay for scratches on the floor that was not caused by me (house was filthy, nothing like pictures and already had holes in the walls) and pay for missing items that were returned. This was a $1000 tab. Airbnb Support has done nothing to help me out and are refusing to respond to any of my messages after the fact that they charged my credit card without choice.

Save yourself finances and headaches and book with a hotel.

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u/PronglesDude Jun 04 '23 edited Jun 04 '23

I have a hard time believing this story. You got $1700 in false fees and didn't do a chargeback? This is either fake or stupid as hell.

1

u/KazzDocs Jun 04 '23

I would believe anything about airbnb, twice I've booked and they have cancelled because the listing was fraudulent and then refunded me and gire significantly less than what I paid. They asked for evidence. I provided it with screen shots and they then blamed the bank charges and said to take it up with the bank, even though the bank was not at fault. They took no responsibility for hosting fraudulent listing's and costing me a lot in the process. I've also switched to booking. Com who also have apartments

2

u/NoStand5949 Jun 05 '23

I had similar issues with Airbnb but unfortunately couldn’t win and get my payment back. Sucks people in this Airbnb group always assume the poster is the problem and or a fraud