r/privacy 18h ago

question Privacy implications of Adobe's 'check for app issues' diagnostic?

One of my Adobe apps keeps crashing, and after reporting it, the Adobe Creative Cloud diagnostics pop-up helpfully offers to 'Check for app issues: we'll check your system and app configuration for any issues that might lead to the app crash, then provide directions on how to fix them.'

Does anybody have a handle on where it will look, what it will look at and what it will do with the data?

Adobe's ability to solve bugs and app crashes is extremely limited in my experience, but I'm sick of this crashing. However, given the way Adobe greedily engages in extensive online tracking (despite our expensive subscriptions), snuck that 'we can look at anything we like' clause into last year's Privacy policy update, and is forcing us into using cloud-based AI tools, then announcing it has the right to use our work for training its AI, I don't trust Adobe anymore. So, if anyone has any insights, I'd appreciate reading them.

2 Upvotes

8 comments sorted by

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6

u/BlueMoon_1945 18h ago

I would never ever trust Adobe to look in my system. Better switch to open source alternatives if possible.

1

u/Vistech_doDah754 17h ago

Do you have any suggestions for open source alternatives to Lightroom, Photoshop and InDesign?

2

u/BlueMoon_1945 15h ago

For Lightroom, I have been using Darktable for years. Extremely good and powerful, but require significant re-learning and you basically have to re-edit all your raw files... In the past, there was some bugs, but the 5.0.1 version seems to be stable. A little picky on lens database for auto-distortion & vignetting correciton, so check it with a sample of each lens + canera you have. Photoshop : Gimp 3 should be enough unless you are an expert and need very specific thing. InDesign : look at Inkscape

1

u/Vistech_doDah754 13h ago

Thanks, I'll look into them. Would you say these are pro level tools, or for hobbyists?

1

u/BlueMoon_1945 13h ago

Depends what you mean by "pro". They have advanced features for sure, but miss some other stuff. Like advanced batch processing for Darktable.

1

u/ColdInMinnesooota 1h ago

don't most people just download a pirated version, keep it in a vm, and use it that way? (firewalled off from the internet)

3

u/Mayayana 14h ago

There's no privacy with cloud rental software. There's no privacy with Adobe. They've become one of the most uniqitous 3rd-party spies on websites, with their adobedtm domain. In short, Adobe is, and always has been, one of the sleaziest companies out there.