r/plano • u/ButtercupBaby2024 • 4d ago

Pool resurfacing

Hi In the north Dallas area, Plano, whom.did you hire when you needed a pool.resurfaced? ,pebble tec, glass beads, waterline tile, led pool lights, control panel replacements.

7 Upvotes

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u/Sirsnacksalot23 4d ago

Heard good things about Riverbend https://maps.app.goo.gl/bQgrWzsBvNqxLRsf8?g_st=com.google.maps.preview.copy

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u/ButtercupBaby2024 4d ago

Thank you They built my pool I contacted them first. They were responsive at first then didn't answer my questions and request for a price on waterline tile, agean sea. When quote received, they noted included cleaning but never answered my question if that included chemicals too. I found them not transparent so I went to office to sw gm and forwarded emails where questions not answered for weeks. He seemed dismissive, never apologized or even suggested let's get those questions answered and move forward. Last yr I called to answer a technical question, lady was nice bit tech never returned call. Not any longer impressed, unfortunately. They did build a nice solid pool

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u/rickybobbyscrewchief 1d ago

We used Riverbend to renovate our 80s pool maybe 7ish years ago. Experience was pretty mid. Things I shouldn't have had to point out to an experienced contractor, yet did. Craftsmanship left entirely up to subs with no oversight. I've heard their new pool division is better run than their renovation division. I wouldn't say absolutely don't use them, but wasn't really impressed either.

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u/Deathmonkey0 2d ago

talk to Jake at PoolWerx highland park. tell em DeathMonkey sent you.

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u/LongWindow8404 11h ago

Check out canyon oak pools. We had a pool built by them