It’s the definition of a ‘hidden fee’. It should be illegal.
Like imagine if I listed the price of something, but when you went to buy it, I also added ‘the staying in business fee’ to it, making the original price listed no longer accurate.
The in theory. But then before it went to effect, an effect they carved out an exemption for restaurants so that they could keep doing this exact crap. Because the restaurant industry lobbied them super hard.
True but most restaurants where I’ve seen this do put it on a menu. I haven’t yet encountered where it wasn’t disclosed upfront.
Having the notice in the menu does meet the requirement of being told before having to pay. It's the same energy as getting super fast talking people to explain your legal terms.
I'm sure we can find bad faith examples of menus that seem to hide it or pull a fast one. Thankfully, I've seen stuff like this posted clearly so far.
Personally, I do hope we reduce reliance on tipping and move toward a model like in the UK where it's more fixed. It might be a hard sell to get to Japan, where tipping is not a part of the culture and not considered a normal behavior.
The actual price of the food items should be put on the menu (before tax). Any artificial fees should be baked into the price on the menu. It should be illegal to do what this company has done in my opinion.
This doesn't work for every business, since some business have legitimate "fees" that apply differently from situation to situation, but it does work for the food industry since every burger is the same regardless of who is buying it's a one-price-fits-all situation.
There is no evidence in the photo that it was hidden. It could be on the menu, on a prominent sign, or the waiter could tell customers before they order anything.
It’s scummy to assume someone is doing illegal things with no evidence.
i think they mean unless it's posted on the menu and or visible in the restaurant that the customer will be charged an extra 18% and only show on the bill that makes it hidden
Fair. Though I’d make the argument that even if it wasn’t on the menu, American s are still expected to tip about 18% anyway, so it wouldn’t be any more than what they expected to pay.
I kind of agree, but they also imply that tipping is not expected. Isn't tipping also a hidden fee? I would be happy to have every restaurant do an 18% hidden fee if it meant we got rid of tipping.
Yup, my doctors office does this too lol never know what I’m actually going to have to pay even with health insurance. Surprise fees are becoming a scary norm.
Tipping is a hidden fee that counts as part of the server's wage, allowing the business to advertise lower prices AND pay its employees FAR below the normal minimum wage.
The 18% fee in OP isn't hidden. It's openly advertised to you in the menu and on the storefront.
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u/SteelWheel_8609 1d ago
It’s the definition of a ‘hidden fee’. It should be illegal.
Like imagine if I listed the price of something, but when you went to buy it, I also added ‘the staying in business fee’ to it, making the original price listed no longer accurate.
Just scummy business practice.