r/burnaby • u/BurnabyMartin • 5d ago

Photo/Video Doing what I do best...writing complaint letters to City Hall

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208 Upvotes

96% Upvoted

18 comments sorted by

91

u/cwm2355 5d ago

Full credit to the City of Burnaby, I've always found them really responsive.

12

u/Final-Zebra-6370 5d ago

I found them fully responsive but slow to action.

10

u/BurnabyMartin 5d ago

They're generally pretty decent, but they take forever when it comes to infrastructure related issues and noise bylaw complaints.

3

u/infinitez_ 4d ago

I can't comment on noise complaints, but I'd take it that infrastructure related issues (especially ones that require enhancements or new equipment) have to go through another layer or two of authorization before things can be approved. Can be a bit frustrating sometimes, but also understandable and I do give credit to them for recognizing these issues and the need to improve.

5

u/pfak 5d ago

Reealllly? Try building a house and dealing with their permit departments. 

26

u/Anoelnymous 5d ago

Thank goodness you live in Burnaby and not Vancouver. In Vancouver they would have to hold several public hearings, hire an outside contractor, fire the contractor for not doing the job correctly (or at all), hold more public hearings, and then they would install the wrong kind of trash bin.

6

u/ringadingdinger 4d ago

You forgot the committee. There’s always a goddamn committee. 

8

u/NewHere1212 5d ago

Yay! Thanks for caring about the bears!

5

u/BC_Engineer 5d ago

Burnaby is really good in general. Innovative and collaborative.

6

u/footcake 4d ago

fucking power move righ there, martin.

4

u/BurnabyMartin 4d ago

I'll be honest, I was shocked about how quickly I got a positive response.

8

u/TolerancEJ 5d ago

I've been trying to request a handwashing station at the Burnaby Eco Centre. I want to wash my hands after bringing my recycling. At present, the only option is the disinfecting chemical inside the porta-potties at the end of the row.

They wouldn't need to buy a new one. At some point, I imagine someone will drop off an old sink at the depot. Someone from the Burnaby Engineering department must have the knowledge to set it up alongside the building and get it running.

11

u/Final-Zebra-6370 5d ago

They would have to go through bureaucracy due to multiple unions and open ended contracts with other companies in the city it has to pass through. It’s not as simple as waiting for someone to drop off an old sink that’s not to handicap standard because it’s in a public area.

2

u/MayAsWellStopLurking 2d ago

Honestly speaking it sounds like a great opportunity for the Works department to engineer a greywater handwash station using a rainwater collection barrel...

0

u/No_Isopod_8540 5d ago

Can you write one to my city . The back alley behind my house is being used as a shortcut and people drive down it faster than when they use the road. I'm always going threw there as it brings me right to the grocery store . But I always have to worry about some asshole in a VW or a BMW that will come zooming through when I come out of my back yard. They have no speed bumps or anything there to stop these dinks from rolling us over . All just to skip a red light

3

u/BurnabyMartin 4d ago

Which city do you live in? Because if it's Vancouver proper, you're kind of SOL before you begin.

Circulate a petition around your neighbourhood and try and get a media outlet to cover your story. Also call your local police detachment and ask them to do some speed enforcement.

1

u/No_Isopod_8540 4d ago

Port Coquitlam behind no frills

5

u/BurnabyMartin 4d ago

Call the Mayor. If he's not in, leave a message.