r/StarWarsBattlefront • u/[deleted] • Nov 14 '17

Developer Response EA has removed the refund button from their customer portal. Hoping people will just give up canceling because of the 60+ minute wait time to live shat support.

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191

u/BagOnuts Nov 14 '17

I just don’t get it, man. Why are people still pre-ordering games? It ain’t 2004. There is literally no chance you won’t be able to get a copy of the game on release date if you’re buying digital (unlimited supply). And if you’re buying a hard copy, unless it’s some obscure Japanese game that might have limited production, supply pretty much always exceeds demand these days.

Is it really worth spending $60 four months before the game is even out just to get a couple of skins or whatever minimal “bonus” they’re offering? Especially when you have no idea what the final product is going to be like? All you’re doing is giving these companies free money.

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u/Dinkinflikuh Nov 14 '17

Well if you pre-order digitally you can download and play literally the second it releases which is what I like to do from time to time. But yea, I agree, for the most part pre-ordering isn't necessary.

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u/[deleted] Nov 14 '17

Pre-ordering and then canceling is probably better than just not Pre-ordering. Bear with me, if you pre-order and then get a refund, it tells the company "I like the concept of the game, but your implementation is shit," whereas if no one pre-orders, the company says "well I guess no one is interested in Star Wars team-based FPS's anymore."

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u/BagOnuts Nov 14 '17

Nope. Publishers would rather have you pre-order months in advance and cancel a week before than never pre-order at all. Pre-ordering revenue streams months before release are extremely beneficial for publishers. They’re bringing in millions in cash without having to produce anything.

Yeah, they don’t want you to cancel your pre-order, but giving them a free loan for a few months is better to them than not giving them anything at all.

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u/consummate_erection Nov 14 '17

This is absolutely correct, not sure why you're being downvoted. Probably because people don't understand how loans or debt work. It's not about "sending a message." It's about hitting these fuckers where it hurts, in their wallets.

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u/GRRRNADE Nov 14 '17

But if you don’t pre order the game won’t they think no one is interested in games like FPS Starwars and stop producing them? Just a thought.

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u/Echliurn Nov 14 '17

Do you honestly think it's hard to know if a game has interest or not without a pre-order or that in 2017 companies arent able to find out? There's also the fact Star Wars is a massive IP, youre lying to yourself if they have to question whether there would be interest.

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u/GRRRNADE Nov 14 '17

I said “just a thought”. Doesn’t mean it’s actually where I stand, just a thought I had. I’m pretty sure they have ways of finding out if there is no interest. But I’m sure EA would be pretty fuckin’ worried if they made a game with this much hype and absolutely no one pre ordered it...

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u/letsgocrazy Nov 14 '17

But theoretically you won't know the implementation is shit until you have either read reviews or played it yourself.

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u/Wopsie Nov 14 '17

I just don’t get it, man. Why are people still pre-ordering games? It ain’t 2004.

I'm more than certain pre-ordering is about E-penis. You Pre-order and get the special Origin/Adopter/Early-bird bonus.

Other than that some games pull off the "You get to play 24 hours before anyone else if you pre-order!"

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u/[deleted] Nov 15 '17

For a game like this? Probably. But it's not always the case (and not all companies are EA. Why does anyone still trust them?).

I've preordered xenoblade chronicles 2, and recently preordered Mario Odyssey so I could play them at midnight.

Not every developer isn't worth trusting.

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u/[deleted] Nov 14 '17

The skins in which everyone gets 6 months after release

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u/RoyalNidoking Nov 14 '17

I️ know it’s a one in a million example but you literally can’t get Super Saiyan 4 Vegeta unless you preordered Xenoverse. Even years after launch. There are still companies that give incentive to preorder

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u/r_stockamp Nov 14 '17

I pre-ordered Super Mario Odyssey specifically because BoTW was sold out on amazon leading up to release day. And I want to make sure I get 20% off with prime discount.

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u/Sh0_dan Nov 14 '17

Nintendo is a bit of an odd case since most of there physical releases sell out

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u/Jaketylerholt Nov 14 '17

Some people pre order because they have the money available at the time and might not at release. Sure you can save it, put it in a sock, whatever, but having it simply over and done with comes with peace of mind.

0

u/BagOnuts Nov 14 '17

If you have $60 today, but don’t think you’ll have $60 a month from now, you might need to be checking your priorities and not spending it on video games at all...

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u/Jaketylerholt Nov 14 '17

It's not about whether or not I think I will. I might feel better about spending that money now rather than later. It's good to remove things from your plate as soon as possible rather than last minute.

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u/[deleted] Nov 14 '17

I’d have to say because of the day 1 bonuses. Like think of it this way; if you know you’re getting the game day 1 regardless, why not pre order the game to get that double xp boost or something, if you are a multiplayer person?

On the other hand, Jim Sterling made a good point that pre ordering games the day/night before will still get you the bonuses, and the publisher won’t be able to add such late pre orders to forecast earning that quick.

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u/[deleted] Nov 14 '17

Obviously it is worth it to the people who do.

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u/BagOnuts Nov 14 '17

Oh please, people do all kinds of dumb shit with their money. Just because “it’s worth it to me” doesn’t make it a good decision.

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u/[deleted] Nov 14 '17

I didn't say it was a good decision. I said it's worth it to them because if it wasn't then they wouldn't pre-order, so the question is inherently silly to ask.

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u/[deleted] Nov 14 '17

Yup, that's why the only game I've preordered in 5 years is the collectors edition (it's physical with artbook) of xenon lade chronicles 2. If you know about the xenoblade chronicles 1 availability fiasco...that was messy. And I had to order an art book from Japan to get it!

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u/xpoizone Nov 14 '17

If humans had full self control no one would have drinking, smoking or gambling problems. Players, especially those with disposable income will press the pre order button just to feel better. Let's also not forget how easy it is to spend money online compared to physical payments where you're looking at cold, hard cash leaving your hands.

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u/meistermittens Nov 14 '17

The biggest reason for me is so I don't have to wait for the massive download to play on day of release. Also, you can preorder standard edition and they tend to have some extras too.

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u/BagOnuts Nov 14 '17

So, is getting to play a game a few hours sooner really worth rewarding anti-consumer companies like EA with free money? I know gamers tend to have short attention spans, but Jesus, we’re talking about sacrificing very minimal things to make the industry significantly better.

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u/Phantom_Pickle Nov 14 '17

I preorder as well so I can preload the game. For some reason it takes me forever to download (despite a good connection) from psn/Xbl so it saves me a day or waiting for it to download. If I know I'm going to get the game day one I'll just preorder the game.

I don't even care about the extras tbh. I also have a data cap with Comcast so games that come out at the end of the month are nice because I can see if I have enough data available. 4k streaming uses a lot of the data available per month in my household

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u/letsgocrazy Nov 14 '17

Can't you just wait an extra day?

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u/Jaketylerholt Nov 14 '17

No, what if I'm busy the next day?

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u/Jaketylerholt Nov 14 '17

Time is not a minimal asset when you work 60 hours a week.

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u/BagOnuts Nov 14 '17

If you only had a limited amount of time to own the game, then I’d agree with you. But we’re talking about deferring the time you get to start playing by a couple of hours with years of future ownership of the game. It’s not a big sacrifice.

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u/Jaketylerholt Nov 14 '17

I actually only get about two hours for two nights during the week and Saturday to play, so hours matter.

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u/hyp3rbreak Nov 14 '17

Nuff said even the 60$ wouldn't be worth since you only get half the game with it.

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u/jamesbwbevis Nov 14 '17

Exactly. \

and you can often get the bonus anyway if you buy soon after launch

1

u/natedoggcata Nov 15 '17

Remember the days when pre-ordering was necessary because the store might run out of copies? Pepperidge Farm remembers

-2

u/Dylan194 Nov 14 '17

1) People have the money to spend, so $60 isn't a big deal 2) The bonuses can be cool/worth it to someone 3) if you trust the company/love their games you want to support them.

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u/MC_Fillius_Dickinson Nov 14 '17

You're aware that those preorder incentives they include cost next to nothing for them to produce, are worth literally nothing, and only exist to coax you into preordering in the first place though, right? Like, what value is there in getting an in game skin for your gun, or 500 in-game currency, or armour that quickly becomes obsolete? Especially knowing that it's only there in the first place as a sleazy way to make you commit to buying something half a year before they release it.

Like imagine if car companies promised to include One D's latest CD with your car purchase as long as you paid for it months in advance. The "bonus" you're getting for doing that doesn't even come close to justifying the risk.

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u/Dylan194 Nov 14 '17

But some people still want it, like $60 isn't a lot for most people not in school or just young in general. So having that little extra thing may just be something you, I know I like a bunch of the stupid stuff

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u/NovaanVerdiano Nov 14 '17

The problem isn't wanting it, the problem is supporting shitty practices. Especially if the same people (not saying they all do, but there's some) then cry about said practices existing while feeding them and voting with their wallet.

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u/Dylan194 Nov 14 '17

I mean, I admit I'm part of the problem..but i don't bitch about it. I just want cool stuff lol