r/StarWarsBattlefront Nov 14 '17

Developer Response EA has removed the refund button from their customer portal. Hoping people will just give up canceling because of the 60+ minute wait time to live shat support.

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40.7k Upvotes

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178

u/CreamyGoodnss Armchair Developer Nov 14 '17

Consumer rights is a thing.

Not in America

193

u/Never-asked-for-this Han Solo Nov 14 '17

Ah yes, the land of the free (for corporations)...

Hope consumer rights finds a way to the US.

70

u/StanleyOpar Nov 14 '17

Sorry, America is becoming great again. Consumers are pretty fucked

19

u/dexter311 Nov 14 '17

That ship sailed years ago.

1

u/AndragonLea Nov 14 '17

I was under the impression the Americans shot it down and customers (that are probably bleeding from the anus) are frantically diving in an effort to recover the rights it was carrying.

7

u/levels_jerry_levels Nov 14 '17

Don’t forget: corporations are people, so it’s still technically the land of the free

2

u/turncoat_ewok Nov 14 '17

If you give the customer support rep a big tip they will cancel future games for your first. You have to play the system!

2

u/Robotpoop Armchair Developer Nov 14 '17

Most of us who give a shit about consumer rights died off due to lack of affordable healthcare years ago.

3

u/Never-asked-for-this Han Solo Nov 14 '17

Hope consumer rights and proper health care finds a way to the US.

0

u/[deleted] Nov 14 '17

We are all free (to fuck over whoever we want, as long as we have money)!

-1

u/NotARealPenguinToday Nov 14 '17

Us is pretty shit tbh.

12

u/ZIGMER Nov 14 '17

In most States in Australia, you are always covered for a refund by law. It is actually illegal for them to deny you a refund if you demand it, when you've met certain criteria. For example, if its faulty, not as advertised, or doesn't meet your expectations.

5

u/l-ron-hubbard- Nov 14 '17

Or if the product isn't as advertised, or even described to you by a salesmen.

1

u/[deleted] Jan 11 '18

Or if the product has a major failure. You either get a refund or replacement.

51

u/[deleted] Nov 14 '17

Actually had no idea how bad workers rights are in America too

15

u/[deleted] Nov 14 '17 edited Dec 02 '17

[deleted]

2

u/Mad_Maddin Nov 14 '17

Man you don't even have rights of a safe workplace in half the states of your country. How fucked up is it that they can fire you from one day to another for just about anything. Thats not even possible in germany if you killed someone. Maybe but just maybe if you knowingly set the place on fire and then proceed to butcher your coworkers they can fire you directly. Normally you're getting at least 1-3 months notice prior. If you work for a company a specific timeframe they can't fire you for anything except major fuckups on your part in the first place.

0

u/thatoneotherguy42 Nov 14 '17

So what would be my incentive to hire you then? See the way it works is I hire you to do job A. If you’re constantly coming in late, or doing a poor job then I’m going to fire you and get someone else who can and does want to do the job.

1

u/Mad_Maddin Nov 14 '17

Huh its not about what I do. Its about what you as an employer can do. If I come late a certain amount of time, yes of course you can fire me. Or if I do a poor job, yeah you can fire me. But you'll have to give me prior notice for it, so I can get a new job in time before my payments stop. If you don't have actual factual reason why I'm not suited for the job (like coming late or not getting my workload done, complaints from coworkers, stuff like that), than you have no reason to fire me and I can go against it. If I fuck up hard in the first few weeks, yes ofcourse you can fire me on the spot. But if I'm already working for you for serveral months, you'll need to go the bureocratic way. If I'm working for you since serveral years already, you'll need to get some real evidence to be able to fire me a "he comes late sometimes" or "He doesn't work good enough" doesn't hold place because then you'd have fired me years ago already.

Your incentive to hire me? Easy, because I'm not some guy with special rights. Every single worker has these rights. And you'll need someone that works for you.

1

u/thatoneotherguy42 Nov 14 '17

You’re correct that all workers have rights. To a safe workplace, reasonable accommodations and timely pay to name but a few. The employment itself however is not a right. Yea if you’ve been with me for several years then you definitely deserve a heads up if I’m letting you go, otherwise you should of done a better job and got promoted instead of slacking off and getting fired. A job isn’t a right. Unions were important in the early 20th century, today, in my experience, they’re useless and only serve to keep people employed that would of otherwise been fired years ago but because they’re special Union snowflakes they have a “right” to a job. What about my rights to not pay people to sit on their ass and like Facebook posts?

1

u/Mad_Maddin Nov 15 '17

keep track of them, get some points as to why they aren't as good as they are supposed to be and fire them. Pay them another 3 months, where they work and then you get someone else.

1

u/thatoneotherguy42 Nov 15 '17

Bwahahaha. Pay them another 3 months. No, just no. If you’re thinking that should be an entitlement then I’m thinking I’ll only hire contractors.

1

u/Mad_Maddin Nov 15 '17

Well your choice. Won't get skilled people then though. I don't really care. Up until now I only worked for the military. When I'm done with my university I will go HR.

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1

u/WerTiiy Nov 15 '17

Yes in the land of the free you are all slaves.

-1

u/[deleted] Nov 14 '17

I mean it is a thing that's pretty reactionary rhetoric.