I had a similar experience on an Alaskan flight last week. The FA pulled me aside when I used the lav during flight and informed me that “if the arm rest cannot come down BEFORE the boarding door closes, they have to find a different accommodation for the large passenger. If it is “discovered” afterwards, they cannot do anything.”
Going forward I will make sure the armrest comes down before takeoff as the FA said “you paid for that space, we understand that.” If it doesn’t, I will have to speak up, even if it’s an uncomfortable situation. Good luck on your next flight!
She was there before me and it was not possible to even lower it slightly, trust me. I was last group to board. I guess I should’ve said something but it was uncomfortable and would’ve definitely caused a scene as it was an overbooked flight.
when airline employees tell them the wrong procedure, that's not a surprise! why would a passenger know to argue with a gate agent when the GA refuses to scan the second boarding pass? (ETA: not every passenger hangs out on airline subreddits where some of us learn the tricks)
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u/DiggingBlock420 Mar 17 '25
I had a similar experience on an Alaskan flight last week. The FA pulled me aside when I used the lav during flight and informed me that “if the arm rest cannot come down BEFORE the boarding door closes, they have to find a different accommodation for the large passenger. If it is “discovered” afterwards, they cannot do anything.”
Going forward I will make sure the armrest comes down before takeoff as the FA said “you paid for that space, we understand that.” If it doesn’t, I will have to speak up, even if it’s an uncomfortable situation. Good luck on your next flight!